Shipping Policy
Shipping Policy
Effective Date: [Insert Date]
At Desertfelts, we aim to get your creativity flowing as quickly as possible! Here’s everything you need to know about our shipping process:
1. Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Custom or handmade items may take a little longer — we’ll keep you informed via email.
2. Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and order size.
We currently ship to addresses within the United States.
Estimated delivery times:
-
Standard Shipping: 3–7 business days
-
Expedited Shipping: 2–3 business days (available at checkout)
3. Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
4. Lost or Delayed Packages
If your package is delayed or lost, please contact the carrier first using the tracking number. If you need help, feel free to email us at contact@desertfelts.com.
5. Incorrect Addresses
Please double-check your shipping address before placing your order. We are not responsible for orders sent to incorrect or incomplete addresses.
6. Local Pickup
At this time, we do not offer local pickup.
7. Questions?
We’re here to help!
📧 Contact us at: contact@desertfelts.com